Returns & Exchanges
At Cart Tek, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Attach the provided prepaid shipping label to the outside of your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
